SHIPPING AND DELIVERY
When you purchase goods from our Site (www.ruthhartzler.com), the goods will be delivered through one of the following methods:
1. Digital goods (ebooks, audiobooks) are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see the email, please check your Spam folder, or if using Gmail, check your Promotions tab.
2. Print books are printed and shipped by BookVault. Print time is usually 48 - 72 working hours. After books are printed, they are immediately shipped.
Average shipping times:
To USA 5 to 7 working days
To UK 1 to 3 days
To Europe 3 to 5 working days
Please note. These are average shipping times. We have no control over shipping companies. Times are typically slower at festive times of year.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.