How will my ebooks or audiobooks be delivered?

Your ebooks or audiobooks are delivered immediately by a link in the Shopify confirmation email, and also by a backup email from BookFunnel. If the email hasn’t arrived in 2 minutes, look for it in your Spam or Promotions folder.

Do you have more than one email address? The book will be delivered to the email address you used at checkout.

If you need any sort of technical help with your ebook or audiobook, please email the technical team at help@bookfunnel.com. Do not email Ruth for technical help, as she once put correction fluid on a typo on her computer screen. If however, you do wish to email Ruth for a non-technical-help reason, her email is ruth@ruthhartzler.com

How will I read my ebook?

Books can be read on: Kindle Fire tablets after 2015, Nook tablets after 2014, Kobo eReaders apart from Kobo Aura, Apple devices:
Apple Books, iTunes, iPads, iPhones using a minimum of iOS 10+ (2016) (but most were upgraded to iOS 10 after 2012); Android Tablets and Phones after Android 5.1(2013); your computer using Chrome or Firefox browser.

You cannot download your ebooks to the BookFunnel app or read on the browser from the following:

Any E-Ink devices, including Kindle Paperwhite, Touch, Voyage, Oasis, NOOK Glowlight, Kobo Aura.

Internet Explorer browser

Kindle Fire 1st Gen (2011)

NOOK Color (2010), NOOK Tablet (2011), NOOK HD (2012)

SOLUTION: If you have one of these, simply install Chrome or Firefox on your computer.

How do I listen to my audiobooks?

You can listen to your audiobooks in the BookFunnel Audiobook app, or by streaming in the BookFunnel cloud player, or with DRM-free MP3 downloads.

The BookFunnel App is built specifically for audiobooks.

The BookFunnel App is supported on devices running at least Android 5.1, iOS 11, and Amazon Fire Tablet 5th Generation.

OR

You can listen to the MP3 files on your computer or on any MP3 playing device.

OR

You can simply stream to your browser.

Your BookFunnel Library

Log into BookFunnel with the email you used to purchase/download your books, and you will find your library here:

https://My.BookFunnel.com. 

Your library will contain all ebooks you have purchased from BookFunnel from any and all authors.

This keeps your books safe from any e-reader glitches at retailers! Your books will always remain safely stored in your BookFunnel library.

BookFunnel Help Page for ebooks and audiobooks

Find help here https://getbookfunnel.com/

What payment methods do you accept?

PayPal, Shopify’s own ShopPay, credit cards, Google Pay, Apple Pay.